Overall management of the PATH Center Soup Kitchen, homelessness programs, and the HUD SRO apartments. Ensure timely delivery of supportive and case management services. Maintain the NOCAC PATH Center facility in a clean and organized manner and arrange for timely repair of any maintenance/safety issues. Provide direct supervision including continuous training and technical assistance to the Homeless Programs support staff.
Job Duties Include:
- Maintain an up to date knowledge of all program eligibility and service delivery guidelines and supervise direct service staff to assure complete compliance.
- Develop and coordinate good working relationships with agencies providing services to clients of the PATH Center and other homeless services. Speak to community groups, upon request, regarding the NOCAC PATH Center Program and related services.
- Maintain a clean and organized facility. Coordinate and process requests for building repairs, including those involving plumbing, electrical, carpentry, roofing, mechanical systems, pest control and repair of office and kitchen equipment. Monitor the property for health and safety issues and respond appropriately.
- Manage the HUD Single Room Occupancy (SRO) apartments and assure compliance with OHFA and HUD guidelines.
- Mediate tenant conflicts. Provide and document direct case management services with each tenant on a monthly basis.
- Supervise the daily operation of the soup kitchen and community center. Assure that food storage and preparation meets appropriate health and safety standards.
- Supervise transportation services to bring clients to the center and to planned activities. Assure that program vehicles are maintained.
- Assure that shelter services include procedures for crisis intervention, diversion, intake, goal-setting, case management, information and referral and other support services as needed.
- Coordinate development of comprehensive Individualized Service Plan (ISP), ensuring client participation in service plan development. Review Case Managers’ ISP and provide direction to ensure that services are provided in accordance with the client’s needs.
- Develop on-call schedule to assure that staff are available to respond to emergency calls on a 24-7 basis. Serve as back-up and support for staff as needed.
- Participate in Continuum of Care and Regional Planning committees including implementation of an annual Point in Time Homeless Count and Housing Inventory Chart.
- Implement the homelessness prevention and rapid re-housing program and assure that staff is providing the following functions in compliance with grant requirements: outreach, diversion, eligibility screening and verification, intake and assessment, housing location and inspection services, case management, and information and referral.
- Monitor program to assure that the appropriate level of guidance, support and financial assistance is provided to enable eligible households to obtain and sustain stable housing.
- A minimum of a Bachelor Degree in Social Work, Human Services or a related field.
- A minimum of three (3) years of demonstrated work experience with low-income and/or homeless consumers, report and document preparation, and supervision of staff.
- Must have excellent organizational and communication skills (both verbal and written).
- Knowledge of mental health disabilities would be helpful.
Must have a valid Ohio driver’s License, maintain state minimum amount of automobile liability insurance and be insurable through NOCAC’s insurance carrier.