Phone (419) 784-5136 | Address: 1933 E 2nd Street Defiance, Ohio 43512

Proudly Serving Northwestern Ohio

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Additional Assistance


Additional assistance may also be available from these local programs – based on eligibility and availability.

Bryan Good Neighbor Utilities Fund

Help is available for customers of Bryan Municipal Utilities with emergency bill paying assistance to prevent disconnection of water and/or electricity.

The program is funded by donations from utility customers and Bryan Municipal Utilities employee fundraisers.

Program Eligibility:

  • Must be a Bryan Municipal Utilities Customer
  • Household income at or below 175% of the federal poverty guidelines or exceptional hardship.
  • Customers must apply for all eligible energy assistance programs.
  • Assistance is capped at $250 per household per year.

Additional information is available on their website.

Napoleon Cares

Customers of City of Napoleon Utilities may be able to receive assistance for emergency bill payments that prevent disconnection of water and/or electricity.

The program is funded by donations from City of Napoleon utility customers.

Program Eligibility:

  • Must be a City of Napoleon Utilities Customer
  • Household income at or below 200% of the federal poverty guidelines or exceptional hardship.
  • Customers must apply for all eligible energy assistance programs.

24 Hour Appointment Hotline
HEAP, PIPP, Utility Assistance and
Other Emergency Needs
1-844-493-1193